Project &
PeopleOS

Project &
PeopleOS

Project &
PeopleOS

Role

UI & UX Design

Industries

Project Managment

Date

Sep 2024 - Present

Case Study: Building a Unified Platform for Projects, Teams & Talent

Note: Due to the confidential nature of this project, no visuals, proprietary names, or performance metrics are disclosed.

Overview

In many modern organizations, teams rely on a patchwork of disconnected tools for managing projects, allocating resources, and executing hiring workflows. This leads to inefficiencies, fragmented communication, and limited organizational oversight. We were tasked with designing an integrated platform that streamlines these core operational functions—project management, team resourcing, and hiring processes—into a single, intuitive system.

Problem Statement

Teams across departments often work in silos, using independent tools to manage day-to-day operations:

  • Project teams use one platform to plan tasks.

  • HR teams use another to manage resources.

  • Recruitment processes are handled manually or through third-party tools.


This fragmented ecosystem results in:

  • Redundant data entry

  • Delayed decision-making

  • Low visibility across workflows

  • Poor coordination during high-volume hiring such as campus drives


Our goal was to create a modular but unified system to simplify operations while supporting flexibility, scalability, and real-time collaboration.

Objectives

Streamline project, resource, and recruitment workflows into one integrated platform


  1. Reduce friction between departments by centralizing communication and planning

  2. Support scalable campus recruitment with batch, slot, and seat management

  3. Enable better decision-making through contextual dashboards and real-time data

  4. Improve team performance, recruitment speed, and operational clarity

UX Design Process

We followed a structured, iterative design process rooted in user-centered design and system thinking.

Discovery & Competitive Analysis

  1. Studied 8+ industry tools across project management (e.g. Jira, Asana), HRMS, and ATS platforms

  2. Identified gaps in cross-functional workflows, especially where recruitment intersects with delivery teams

  3. Conducted stakeholder interviews with project managers, HR leads, and recruiters

  4. Mapped current pain points including tool-switching, manual processes, and lack of visibility


Information Architecture & Journey Mapping

  1. Created personas representing different user roles: project manager, recruiter, HR ops, candidate.

  2. Mapped user journeys across task execution, resource allocation, and interview cycles

  3. Identified key integration points where user actions from one module inform another


Wireframing & Experience Modeling

  1. Created low-fidelity wireframes to explore layouts for dashboards, task boards, candidate tracking, and batch planning

  2. Designed interactive flow diagrams for complex processes like campus drive management

  3. Collaborated across design and engineering to ensure component-level consistency


High-Fidelity Design & Prototyping

  1. Built a scalable design system using atomic principles in Figma

  2. Delivered high-fidelity prototypes for usability testing across modules

  3. Prioritized accessibility and responsive behavior across desktop and tablet interfaces


Usability Testing & Iteration

  1. Conducted remote usability tests with cross-functional users

  2. Refined navigation, onboarding flows, and interaction patterns based on user feedback

  3. Delivered annotated handoff files and design documentation for engineering teams

Process

01

Discovery & Competitive Analysis

Studied 8+ industry tools across project management (e.g. Jira, Asana), HRMS, and ATS platforms. Identified gaps in cross-functional workflows, especially where recruitment intersects with delivery teams. Conducted stakeholder interviews with project managers, HR leads, and recruiters. Mapped current pain points including tool-switching, manual processes, and lack of visibility

02

Information Architecture & Journey Mapping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Experience Modeling

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

High-Fidelity Design & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Usability Testing & Iteration

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

01

Discovery & Competitive Analysis

Studied 8+ industry tools across project management (e.g. Jira, Asana), HRMS, and ATS platforms. Identified gaps in cross-functional workflows, especially where recruitment intersects with delivery teams. Conducted stakeholder interviews with project managers, HR leads, and recruiters. Mapped current pain points including tool-switching, manual processes, and lack of visibility

02

Information Architecture & Journey Mapping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Experience Modeling

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

High-Fidelity Design & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Usability Testing & Iteration

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

01

Discovery & Competitive Analysis

Studied 8+ industry tools across project management (e.g. Jira, Asana), HRMS, and ATS platforms. Identified gaps in cross-functional workflows, especially where recruitment intersects with delivery teams. Conducted stakeholder interviews with project managers, HR leads, and recruiters. Mapped current pain points including tool-switching, manual processes, and lack of visibility

02

Information Architecture & Journey Mapping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

03

Wireframing & Experience Modeling

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

04

High-Fidelity Design & Prototyping

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

05

Usability Testing & Iteration

We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights

Product Architecture & Key Modules

Project Management

  1. Visual task boards (Kanban, timeline)

  2. Milestone planning, file sharing, and status reports

  3. Role-based access and notifications

Resource & Team Allocation

  1. Team skill matrix and availability visualization

  2. Smart assignment suggestions and conflict alerts

  3. Cross-department resourcing view

Campus Drive & Interview Management

One of the platform’s most differentiated capabilities is its end-to-end support for campus hiring, addressing challenges often ignored by standalone ATS systems.

Batch Planning & Scheduling

  1. Create custom batches grouped by job profile, location, or college

  2. Assign panelists, define interview structure, and synchronize with calendars

  3. Allow batch-level rules (e.g. time per round, evaluation criteria)

System Assignment & Seat Planning

  1. Automatically assign candidates to systems or virtual rooms

  2. Manage on-site seating charts and remote system readiness checks

  3. Track and update candidate seating live on the admin dashboard

Candidate Lifecycle Tracking

  1. Real-time dashboard for candidate progress: Applied → Test → Interview → Feedback → Decision

  2. Resume access and evaluation forms per round

  3. Confidential feedback loop between panelists and HR


Assessments & Evaluation

  1. Host coding tests, aptitude quizzes, and custom assessments

  2. Automated scoring with override permissions

  3. Evaluation templates with structured rubrics and reviewer notes


Candidate Lifecycle Tracking

  1. Real-time dashboard for candidate progress: Applied → Test → Interview → Feedback → Decision

  2. Resume access and evaluation forms per round

  3. Confidential feedback loop between panelists and HR


Resource & Team Allocation

  1. Team skill matrix and availability visualization

  2. Smart assignment suggestions and conflict alerts

  3. Cross-department resourcing view

Impact & Learnings

Although specific adoption metrics are confidential, qualitative feedback has indicated that:

  • Team alignment across departments improved significantly

  • Campus hiring cycles became faster and more structured

  • Manual coordination overhead dropped due to automated batch and system assignment

  • Users appreciated the modular architecture allowing each team to focus only on what they need

Next Steps

The platform is continuously evolving. Future enhancements include:

  • AI-powered resource allocation suggestions

  • Predictive analytics for recruitment success

  • Cross-team performance dashboards

  • Deeper integrations with third-party HRMS and LMS platforms